[UPDATE: This script was free for a LONG time. Apparently, at some point, they made it not-free. FYI.]
At my MyWebmasterInABox.com site, I used to run a forum powered by phpBB. But phpBB turned out to be one of the most poorly designed, least secure, web-based applications I have ever used.
So, for the longest time, I had no forum software, and no official support system.
But recently, after a number of my customers had issues with sending/receiving emails to/from me, I embarked on a (rather brief) quest to find a good PHP application, and stumbled upon a brilliant, free, ticketing and customer support application called Maian Support.
I’ve installed it on my own site now at http://www.MyWebmasterInABox.com/support/.
Going forward, if you need support for any of my scripts, go here to enter a ticket.
And to download a copy of the application that powers this, go to Maian Support.
{ 6 comments… read them below or add one }
Good choice – I like Maian Support as well. It has all the basic features of a functional help desk script without the confusing bloat and clutter.
You forgot to mention that Maian also has other free scripts as well. To date, I’ve downloaded four of them to use.
Hi Ravi:
Just wanted you to know that your Free Customer Support and Ticketing PHP Script costs $47.00. How is that free?
Thought you would want to know.
Regards,
Steve Noel Sr.
Ravi
I cannot even find the free script.
Has it been removed?
Jim
Ravi,
I can’t find the free helpdesk script either. The only I could find redirected to a salespage by Frank Haywood. Script was $67.
Wayne.
I’ve used a lot of the solutions on the market. One of the best, OS Ticket is totally free and can be found at http://www.osticket.com