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Are You Keeping A Tab On Your Competitors - and Yourself?

Posted by Ravi Jayagopal on August 04, 2008

Quite frequently, I am reminded of how we take certain things for granted, while it could be something completely new/interesting/educating/shocking for someone else.

Using Google Alerts for competitive research is one such “thing”. During a chat with a friend the other day, I casually mentioned how I use Google Alerts to keep an eye on my industry, and it completely blew him away, while I’d actually been doing this for as long as Google Alerts have existed (and before that News.com alerts).

So, for what it’s worth, here goes:

I use Google Alerts to set up specific alerts for specific keywords.

When Google first finds any new or existing content (blog posts, web pages, forum discussions, etc) anywhere on the web that it hasn’t indexed before, that contains these keywords, Google sends me an email with a link to this newly-found content.

And if a publisher has password-protected their content, but still allowed Google to index it (using the “password-protected content” sitemaps feature), then Google emails me a little blurb of that password-protected content!

So, basically I have set up tens of alerts, the first one (vanity “alert” ahead - quite literally! :-) being my own name (”Ravi Jayagopal”). That way, I always know the instant (or within a few days at worst), if anyone is blogging/writing about me or my products.

Google Alert

Here are some of the alerts you could create:
1. Your full name
2. For all your product names
3. All your web site urls
4. Each and every one of your competitors’ names
5. All of your partners’ names
6. Name of any industry expert (or their web site url) whose blog/site you follow (like I have one for “Seth Godin” :-)
7. The name or category of your industry: For eg., right now I’m a month away from launching a very powerful “Access Management” software to manage subscription-based web sites. So, some of my alerts include the keywords “subscription”, “content”, “download”, “security”, etc. Yes, I do get some false positives, but who cares!

The kind of stuff Google finds on a daily basis thanks to these alerts, not only help me keep a tab on myself, my customers, my competitors, and my idols, but it also gives me a lot of new ideas, new features for my products, and great new ways in which I can make my product remarkable!

So go create your alerts today.

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  1. Nancy Boyd Tue, 05 Aug 2008 14:44:36 PDT

    This is a great list of new ways to use Google Alerts. I have been using it for a narrow niche, but it never crossed my mind to use it for all the ways I *could*.

    Very useful article, Ravi. Thanks!

    Nancy

  2. Irina Tue, 05 Aug 2008 20:19:38 PDT

    good post.. but jeez, Ravi, when do you find time to read ALL that?!!! :-)

  3. Keith Tue, 05 Aug 2008 21:32:56 PDT

    This is also a very good way to check other websites stripping out your biographies and stealing your posts. I love Google alerts!

  4. Ravi Jayagopal Tue, 05 Aug 2008 21:46:58 PDT

    @Irina,

    I guess that’s what one gets to do when you strip out all common forms of entertainment and time-pass from your web site, and spends every freakin’ moment that you can steal back from your day, catching up on stuff :-)

  5. Georgina Taylor Tue, 12 Aug 2008 19:19:11 PDT

    Google Alerts were a part of the “buzz management” system I implemented at my company. There are tons of free tools out there: Compete, Alexa, Delicious, that you can use to track from what customers are saying about you to which keywords are reeling in most of your click-throughs. Good stuff!

  6. Fred Wed, 08 Oct 2008 10:11:40 PDT

    But do you ever wonder who might have a Google Alert on you, and why…?

  7. Ravi Jayagopal Wed, 08 Oct 2008 11:05:51 PDT

    @Fred,

    I’m pretty sure my competitors have an alert on me (or my web sites).

    I don’t wonder “why” at all. I’ve made myself as much a public personality as I wish to, and the rest is their problem :-)

    If I need to hide my activities (for whatever reason), obviously I’m going to do a number of things, not limited to:

    * Using an alternative identity online,
    * Protecting my “whois” on my domain names,
    * Using robots.txt to prevent SE’s from spidering my content that is not yet meant for public use,
    * Protecting content with passwords
    * Not pinging online directories,

    …etc.

    - Ravi

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