Free Customer Support and Ticketing PHP Script
At my MyWebmasterInABox.com site, I used to run a forum powered by phpBB. But phpBB turned out to be one of the most poorly designed, least secure, web-based applications I have ever used.
So, for the longest time, I had no forum software, and no official support system.
But recently, after a number of my customers had issues with sending/receiving emails to/from me, I embarked on a (rather brief) quest to find a good PHP application, and stumbled upon a brilliant, free, ticketing and customer support application called Maian Support.
I’ve installed it on my own site now at http://www.MyWebmasterInABox.com/support/.
Going forward, if you need support for any of my scripts, go here to enter a ticket.
And to download a copy of the application that powers this, go to Maian Support.
How To Display RSS Feeds On Your Site
If you know what a “blog” is, you probably already know what a “RSS Feed” is.
One of the best (not to forget, cheapest and fastest) ways to get free content for your web site, is to display a third-party RSS Feed. Every time the feed’s content changes, content on your web site automatically changes, thus keeping the content fresh and ever-changing on your site.
This trick can be used for both legit and illegitimate purposes. Sploggers (those who create Splogs - “SPam-filled bLOGS”) often use it to generate thousands of “made for adsense” pages, whose primary intention is to increase PageRank, get ranked higher for highly competitive and high paying keywords, get people to visit their splogs, and manipulating the navigation that they end up leaving by clicking on AdSense (or other PPC) ads.
But if you use it for legitimate purposes, you will find that publishing RSS feeds on your site can be a great way to provide targeted, complementary content for your visitors.
Magpie RSS is a great open-source PHP script that will allow you to easily publish any third-party RSS feed on your site. I have personally tried many RSS scripts, and highly recommend Magpie. I have even used Magpie to create a pretty cool web-based feed-aggregator service, a la Google Reader and Google Personalized home page.
If you want a quick and customizable free script that is based on Magpie, and gives you sample scripts that show you how to publish one, two or more feeds on a page on your web site, go get my Free RSS Feed Publishing script, “FeedMonster”.
- Ravi Jayagopal
