Ravi's Rants

Rndaom, Yet <Well Formed/>

I Came Home And The Dog Was Bald

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Chinese_Crested_Eeyore

Seth Godin talks about attention deficit. And he also talks about attention surplus.

And weirdly enough, they both conclude the same thing: No one is paying attention. Including yourself.

I’ve always been intrigued by the psychology of persuasion (yes, and am a big fan of the book by Cialdini too). And one of my favorite past-times is reading random stuff about “Ninja” copy-writing and persuasion and marketing techniques, as I’ve always been (and will be) a student of marketing.

And one of the techniques I love, is a NLP Technique called “Pattern Interrupt“.

This is where, you do something so different from the rest of your competition, that it completely throws your audience off-balance, and lowers their guard just enough for you to make your presence felt – and grab their attention for a few fleeting seconds (now what you do with that next is a completely different story).

This technique can be used in many aspects of life…

Stand out from other typical web sites…

…by say, offering a free report, without asking for their email address.

Stand out from the other males all vying for the attention of that beauty in the bar…

…by acting totally un-predictable, being a bad boy, and never being a “gentleman” (Eben Pagan, mega-marketer and super-nice dude, who runs DoubleYourDating under the pen-name David DeAngelo calls it the “Wuss” factor).

Stand out from the thousands of marketers crashing your prospect’s inbox with “offers”…

…by offering just honest-to-goodness, *awesome*, instantly usable, valuable content.

Stand out from your competitors…

…by putting your personal phone number on your web site.

Stand out from most other bloggers…

…by generously publishing outgoing links to all kinds of posts and pages and sites (like this blog post) without worrying about “losing your readers” (an awesome technique I learned from… you guessed it… Seth Godin 🙂 )

But I digress…

Now you might have already heard about Roy H. Williams, the “Wizard Of Ads”, and one of my “Guru Drona’s” that I pay tribute to in my book.

Here’s an excerpt from his newsletter, that I eagerly wait for every Sunday midnight.

Here, he talks about asking people to volunteer ridiculous, over-the-top subject lines, and how he ties it to their marketing, in front of a live audience…

“The stagecraft begins when I ask everyone in the room to write a statement that would catch the ear of any person who overheard it. “The statement doesn’t have to make sense,” I say, “It just needs to be larger than life, evocative, difficult to ignore. The kind of statement that would make a passing stranger turn and say, ‘Huh?’”

I then ask 6 volunteers to bring their statements onto the stage. “I’m now going to craft real ads for real businesses using the statements written on those papers as the opening lines for the ads. Do I have any business owners in the room?” Six business owners take the stage. I randomly pair them up with the colorful statement-holders. I have no idea what businesses are on stage or what statements are written on those papers.

I owe Tom Robbins (not to be confused with Tony) for this little bit of stagecraft. In a magazine interview that accompanied the release of his novel, Fierce Invalids Home From Hot Climates, Tom said, “Everything in the universe is connected, of course. It’s a matter of using imagination to discover the links, and language to expand and enliven them.”

“Business owner number one. Tell me about your business.”

“I have a plumbing company.”

“Name a profit center you’d like to improve.”

“I’d like to get more calls for our 24-hour emergency service.”

“Crazy person number one. What did you write on your paper?”

“I came home and the dog was bald.”

The room roars with laughter as I walk to the front of the stage and balance there – my toes hanging over the edge – as 2,000 people hold their breath.

“I came home and the dog was bald. I haven’t been that surprised since I woke up at 2AM to pee and stepped out of bed into an inch of water. Thank god Martindale Plumbing never goes to sleep. At 2AM they were just sittin’ there, hoping someone would call. They fixed the problem while I made coffee. Great guys. Thank god for Martindale Plumbing, 24 hours a day. But I still got no idea what to do with a bald dog.”

I started laughing so hard at 3:45 AM in the morning while reading this newsletter on my iphone, on my bed, getting ready to fall asleep, that I literally became wide awake, and couldn’t fall asleep for a 1/2 hour after that. That’s how much it tickled me, inspired me, and got my juices going.

Remember, it’s not just about writing something ridiculous, larger than life, and simply shocking for the sake of shocking. That usually ends up like a bad joke.

The key is to start your copy (email subject, blog post, book title) with something ridiculous, outrageous, and even shocking, and somehow tie it all together with your main story.

That’s when you make people laugh in a dark room at 3:45 AM in the morning and inspire them so much that they lose their sleep!

Oh, and don’t forget to go sign up for the free Monday Morning Memo, written by one of my favorite people in the world.

A Mini Headline/Subject-Line Challenge

Imagine you’re sending out an email to your list… something to do with your product (any product or service, or yourself).

I challenge you to come up with a “pattern interrupting” headline, and also tell us, if you would, how you would tie it in to your story…

Go on, give it a shot in the comments section below. No one’s reading my blog anyway 🙂

Cheers!

Where I Am At

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“It was the best of times, and it was the worst of times”, wrote Charles Dickens.

That’s exactly how it has felt for the last couple of years.

On one hand, my wife’s father, and both my parents – all passed away in a span of 3 years, leaving our kids with no grandparents, and leaving us utterly devastated.

And on the other hand, my career has gone from good to Great to UNBELIEVABLE! (including the ALL CAPS & “exclamation point”). My wife and I both have been able to quit high-paying jobs, become full-time entrepreneurs, move to beautiful and pleasantly sunny San Diego, California. We work full time from home, we’re always there when the kids come home from school, we eat lunch together as a family every single day, we basically do whatever the heck we want, whenever we want – all while we grew our business by 1,000% (yup, one thousand percent) in less than 1.5 years.

So yes, it has been the best of times, and it has been the worst of times. A very big roller coaster ride.

And as the year comes to an end, I have been reflecting on where to go from here.

From a career perspective, I do have a best-selling book under my belt, a successful online business together with my wife, and am part of a wonderful community of customers, associates, partners, peers, and fans (yup, I apparently have some fans too!)

I am looking to take my personal brand to a new level this forthcoming year: I plan on doing more blogging, more speaking, more consulting and more coaching. And it was during this time that I happened upon a course called “Experts Academy” being promoted by a person named Brendon Burchard.

I was first introduced to Brendon’s products earlier this year when all of the big marketers in the industry were promoting his product. I received an email from at least 20 different people pitching his product “in my face”.

To be honest, I was a little turned off at that point. Plus I was in a different place in my life at that point, and did not give it further thought.

Over the months to follow, after the hype had died down and the launch had ended, I somehow kept running into Brendon’s videos, audio and other content from time to time, and the more I watched and absorbed his material, the more his brand grew on me. And I found the stuff he was teaching to be something not too many people taught (or taught like he did), very powerful and eye-opening – even for me, someone who has “been there, done that” in the online marketing world.

So this time around, when I found out that he’s re-opening the doors, the timing couldn’t have been more perfect.

I’m in a place right now where I am looking to actively and aggressively go into the “Expert” space, and launch more products in the coaching, consulting and seminar space.

This is exactly what the doctor ordered for me. And I have already decided to buy the course. Most people would consider it “expensive”, but for me, it’s going to be pretty “cheap”, because this is exactly what I’ve been wanting to learn, courses like this from someone who has proven themselves are rare to come by, genuinely good people like Brendon are even rarer, and the value I’m going to be getting from this is going to be so immense, that it is going to be the best gift I’ve bought myself in a long time.

Going by his free videos, his reputation, and his results, I predict this is going to be the product of the year. And if you could purchase just one thing over the next entire year, then let it be this one.

Even if you don’t buy the course, it would be crazy not to at least check out the bucket-loads of amazing free coaching that he’s giving away as part of this product launch. And as you watch each video, be sure to study the whole launch strategy – especially the “12 positioning tools” video that teaches how to market yourself as a a high-value, highly-paid expert starting starting today.

I have never, ever watched any “how-to” video for longer than 10-15 minutes at a time – ever. But I watched the first video which is like 45+ minutes long, in one sitting, completely mesmerized, furiously taking notes, while my brain was going so nuclear with all of the possibilities, that it could’ve probably powered my entire San Diego neighborhood!

Oh, and use this free FireFox plugin (one of my favorites) to download the launch videos, as even the free information is just too good to be skipped and forgotten. You will be watching them many times over, so make sure you save them to your computer for offline viewing.

– Ravi Jayagopal

P.S: So Where You At? What have you planned for 2011?
Do comment below.

PPS: Some of the links in this blog may result in an affiliate earning for this web site. We do not recommend products for the sake of earning a commission. Rather it’s the other way around. When we want to recommend something, we check if they have an affiliate program. If not, we recommend it anyway.

Presentation Matters

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… and so does “music” – especially when it comes to just about any kind of video online.

When your mother admonished you when you were young for dressing like a bum to your first job interview, you probably didn’t realize how important “presentation” is. But you’ll be even more surprised how much it matters, after you see these videos.

Artifact 1:

An original video what will knock-your-socks off from Karl Fisch and Scott McLeod. The video has been watched more than 11 million times (at the time of writing this).

And don’t miss watching it in full-screen mode.

Artifact 2:

Here’s a copycat video, with much different music, and a much different style. See if you can tell a difference in “impact”.

Artifact 3:

Completely different video, nothing to do with the above two – but simply had to include this in the conversation about using great editing and great music in an online video. And the beauty is, you could’ve done this too for your web site, with a not-very-expensive tool like Camtasia, but you didn’t :-). And neither have I 🙂

Twitter: @Replies Rock, DMs Over-rated

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What’s the the most powerful feature of Twitter?

It’s definitely the ability to send an “@” reply to anyone on twitter – without their permission.

Now “great tools come with great responsibility” (yup, just made it up 🙂

Spam people on twitter, and you will get blocked, labeled a spammer, folks will hate on you, and word can spread very quickly. So obviously, you don’t want to spam folks and screw up your brand and reputation.

The “@” reply is so powerful that you can basically send a “tweet” to anyone who has an account on Twitter. Did you know that you can send a direct message to anyone from Bill Gates to Beyonce Knowles?

How cool is that?

Just remember, all “@ replies” can be seen publicly by everyone on Twitter.

But Twitter DMs (Direct Messages) are “private” tweets. They are seen only by the recipient. But before you can send someone a DM, they must be “following” you first.

Now there are Social Media experts who will tell you to simply “follow” everyone who follows you.

Now why would I want to do that? Just so that they can send me a DM?

Hey, if they must send me something in private, then it is probably important enough for them to go to my web site and send me an email. Or call me. Or @reply me and ask me for a way to contact me privately so we can take it offline. After all, if it’s that important, then I’m sure it deserves more than 140 characters.

And if I am following 17,541 people, then my twitter stream is going to be moving so dang fast, that it makes it practically worthless!

I only follow people, whose “tweets” I’m interested in.

I follow people because I want to know what they’re saying.

I want to know that they’re thinking.

I want to know what they’re reading, writing, selling, ranting about.

So to blindly follow everyone who follows you, makes no sense.

So here’s my take on this:

* Follow only those whose messages (and/or their timeliness) you’re interested in.
* Auto-DM’s and Auto-Follows are for spammers
* Feel free to use the @reply to butt-in to conversations in a relevant, non-spammy, non-commercial way
* Add meaning to a conversation, add value, and grow your network

Your impending “online rock star” status then can’t help but follow.

Why WordPress Is The Absolute Best Platform For Your Membership Site

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NOTE: WordPress is right for you, only if you want to actually launch your membership site some day, make money from your site, and do not wish to spend an insane amount of time creating and maintaining it, and only if you do not wish to spend hundreds (or thousands) of dollars outsourcing the creation and maintenance of your site

I recently happened across a blog post that presents an argument about why you should not use WordPress for your membership site.

That seems to have caused quite a stir among my target audience (who are basically people who want to start a membership site using WordPress).

A couple of them wrote to me and asked me for my opinion, 1) because I am such a big evangelist of WordPress, and 2) because I have developed a Membership Plugin for WordPress.

I read the argument with interest, and of course felt that it was a very extreme, one-sided worldview of WordPress. I tried to comment there on the site itself, but I got a message that “the site owner has blocked you from commenting”. Not sure why. I will try again. But in the mean time, I simply had to post this here.

So, after you’ve read Alex’s argument for why you should not use WordPress for your membership site, read my (well-rounded, well-educated and balanced, IMHO 🙂 opinion about why you would be foolish NOT to use WordPress for your membership site – especially if you’re a small-biz owner, info-product marketer, blogger or Do-It-Yoursef’er, and don’t have a big team or a big budget to outsource your membership site development.

My note to Alex…

Alex,

Having developed WordPress and Non-WordPress scripts for almost 15 years now, I have to respectfully disagree with your argument for not using WP for membership sites.

Let me try to present an objective argument here.

You wrote:
>>it doesn’t matter which one you will choose to use as they all share one big flaw – their dependency on the core of WordPress!<<

I am the developer of a plugin called DigitalAccessPass (DAP), which does *not* have a dependency on the core of WordPress. DAP is a separate piece of software, that can be plugged on TOP of wordpress, and only needs a simple, light-weight “Plugin” that acts as a “bridge” between WP and DAP. In the 15 months since the launch of DAP, and 10 months prior to that when we were developing DAP, WP has released a huge number of updates in those 25 months (2+ years), and we have *never* had a single instance where a WP update affected our script.

Again, it’s all in the design, right? DAP was deliberately designed from the ground up *not* to have a dependency on *any* CMS, not even WP. That’s the reason why DAP works right out of the box with regular, plain-ol HTML web sites, and using the “bridge” plugin concept, can be integrated into other CMS like Joomla, Drupal, etc (Joomla plugin for DAP is in the works as I write this). In fact, with just a little bit of work, DAP can be made to work with every imaginable CMS out there, for this very reason.

>>By themselves they will not function and same goes the WordPress core<<
See above. DAP will function all by itself with just regular HTML web sites.

>>WordPress is Open Source and its code is constantly under scrutiny not only by the good guys but also by people who are looking for a way to compromise your site<<
I can kind of agree with you there, but then, even software and services from even high profile companies, like Google and Microsoft get hacked or gamed. So, just because it’s open source doesn’t mean it’s more vulnerable, and just because it’s “closed source” doesn’t mean it is secure. It all depends on the developers and the community behind it.

I mean, non-WP sites get hacked all the time because the shared-site owner left a PHP script in there that’s vulnerable to XSS attacks, or left the permissions wide open inviting hackers to come join the party. That actually says more about the security of PHP itself, and the security of a shared-host environment. But why blame WP for that?

>>You quickly contact support of the developer who created the plugin you use for Membership Management before jumping into upgrade, as you have to ensure that it will continue to work with new version only to learn that he is taking romantic vacation on secluded island somewhere in Fiji and will not be back for next couple weeks…<<

Yes, I agree, that if you went with a small-time, one-man-developer solution, then regardless of whether they are in Fiji, or get hit by a bus, you’re going to be in trouble. That’s why you pick software from companies like mine, which have been around for 15 years, have written millions of lines of code for small businesses as well as for the enterprise, have a team in place for support, and won’t be going away any time soon (we can’t, because this is what we do :-).

>>I personally prefer that my membership script is separate and with dedicated support!<<
DAP totally fits the bill here :-). It is separate, and has dedicated, “non-outsourced” support 🙂

You are recommending a downloadable script solution at the end of your post – one which is developed in PHP. PHP has always been (arguably) one of the most insecure programming languages, just because, if you didn’t quite know what you’re doing, it allowed newbies to easily shoot themselves in the foot. Of course, PHP has come a long way since then, but it’s still not the most secure language.

Are we next going to start recommending that no one should use PHP scripts at all, and instead use something like Java or .NET?

So, whether it’s a programming language (PHP), a content management system (WP) or an operating system (Windoze), the solution is only as secure as its developers, the company backing it, and the community supporting it.

And most importantly, the security of a site is only as good as the actual “user” using it (if you download spyware and infected .exe files from the web and your computer gets infected, can you really blame Microsft for it?).

I guess you could blame MS, but that doesn’t mean you’re right.

So, when it comes to the quality of code, extensibility (hooks and filters and plugins) and the community, and the insanely large user base, WordPress simply can’t be beaten.

And when it comes to a membership script for WordPress, DAP also can’t be beaten 🙂

My humble $0.02 🙂

Appreciate the soapbox, the opportunity, and for your great post which seems to have evoked so many great responses 🙂

Thanks much!

– Ravi Jayagopal
Founder & Developer, DigitalAccessPass .com
(Membership Script for WordPress)

I’m hoping to augment this soon with a more detailed article about using WordPress as the platform to build your membership site.

So stay tuned by subscribing to this blog or by following me on twitter.

Feel free to pass this link to other WordPress lovers, and don’t forget to add your comments below. And no, I won’t block them – even if you’re Alex 😉