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	<title>Ravi's Rants &#187; Purple Cow</title>
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	<link>http://ravisrants.com</link>
	<description>Rndaom, Yet </description>
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		<title>DigitalAccessPass.com&#8217;s 1st Birthday</title>
		<link>http://ravisrants.com/2009/10/12/digitalaccesspass-coms-1st-birthday/</link>
		<comments>http://ravisrants.com/2009/10/12/digitalaccesspass-coms-1st-birthday/#comments</comments>
		<pubDate>Tue, 13 Oct 2009 03:10:13 +0000</pubDate>
		<dc:creator>Ravi Jayagopal</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Customers]]></category>
		<category><![CDATA[Digital Access Pass (DAP)]]></category>
		<category><![CDATA[E-Business]]></category>
		<category><![CDATA[PHP]]></category>
		<category><![CDATA[PHP Scripts]]></category>
		<category><![CDATA[Purple Cow]]></category>
		<category><![CDATA[Ravi's Rants]]></category>
		<category><![CDATA[Remarkable]]></category>
		<category><![CDATA[Web2.0]]></category>
		<category><![CDATA[WordPress]]></category>

		<guid isPermaLink="false">http://ravisrants.com/?p=342</guid>
		<description><![CDATA[1 year ago, I launched a membership plugin for WordPress, called DigitalAccessPass (DAP).
It had some ground-breaking features &#8211; many firsts for its niche. Like &#8220;Content Dripping&#8221;, for example (I even coined a new word: ContentResponder  .
Yesterday (October 11, 2009), DAP celebrated it&#8217;s 1st birthday!
Just some proof that with a lot of focus, hard work, [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>1 year ago, I launched a membership plugin for WordPress, called <a href="http://DigitalAccessPass.com" target="_blank">DigitalAccessPass (DAP)</a>.</p>
<p>It had some ground-breaking features &#8211; many firsts for its niche. Like &#8220;Content Dripping&#8221;, for example (I even coined a new word: <strong>ContentResponder</strong> <img src='http://ravisrants.com/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' /> .</p>
<p>Yesterday (October 11, 2009), DAP celebrated it&#8217;s 1st birthday!</p>
<p>Just some proof that with a lot of focus, hard work, persistence, passion, great customer service and a little bit of smarts, it is possible to create something a lot bigger than what was in your dreams <img src='http://ravisrants.com/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' /> </p>
<p><a href="http://www.digitalaccesspass.com/blog/2009/10/our-1st-birthday-october-11-2009/" target="_blank">Click here</a> to see how the <a href="http://www.digitalaccesspass.com/blog/2009/10/our-1st-birthday-october-11-2009/" target="_blank">birthday party</a> went down&#8230;</p>
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		<item>
		<title>What Would &#8211; - &#8211; - &#8211; Do?</title>
		<link>http://ravisrants.com/2009/09/21/what-would-do/</link>
		<comments>http://ravisrants.com/2009/09/21/what-would-do/#comments</comments>
		<pubDate>Tue, 22 Sep 2009 01:59:15 +0000</pubDate>
		<dc:creator>Ravi Jayagopal</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[Inspirational]]></category>
		<category><![CDATA[Life]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Philosophy]]></category>
		<category><![CDATA[Purple Cow]]></category>
		<category><![CDATA[Ravi's Rants]]></category>
		<category><![CDATA[Remarkable]]></category>
		<category><![CDATA[Seth Godin]]></category>
		<category><![CDATA[Steve Jobs]]></category>
		<category><![CDATA[Video]]></category>

		<guid isPermaLink="false">http://ravisrants.com/?p=322</guid>
		<description><![CDATA[I believe it is critically important to have role models, teachers, mentors, gurus, leaders, spiritual guides &#8211; from whom we can draw courage, inspiration, enlightenment, guidance &#8211; in times of need at various stages of our life.
So here&#8217;s a short list of my role models, who have all tremendously inspired me, taught me, and given [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>I believe it is critically important to have role models, teachers, mentors, gurus, leaders, spiritual guides &#8211; from whom we can draw courage, inspiration, enlightenment, guidance &#8211; in times of need at various stages of our life.</p>
<p>So here&#8217;s a short list of my role models, who have all tremendously inspired me, taught me, and given me courage in difficult/tough/desperate/sad/challenging times.</p>
<p>Times when I ask myself&#8230;</p>
<p>What would <a href="http://ravisrants.com/2006/07/08/what-is-will/" target="_blank">Nick Vujicic</a> do?</p>
<p><object width="425" height="344" data="http://www.youtube.com/v/H8ZuKF3dxCY&amp;hl=en&amp;fs=1&amp;" type="application/x-shockwave-flash"><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://www.youtube.com/v/H8ZuKF3dxCY&amp;hl=en&amp;fs=1&amp;" /><param name="allowfullscreen" value="true" /></object></p>
<p>What would <a href="http://amazon.com/o/ASIN/159184021X/nosim-20" target="_blank">Seth Godin</a> do?</p>
<p><object width="425" height="344" data="http://video.google.com/googleplayer.swf?docId=-6909078385965257294&amp;hl=en" type="application/x-shockwave-flash"><param name="id" value="VideoPlayback" /><param name="flashvars" value="&amp;subtitle=on" /><param name="src" value="http://video.google.com/googleplayer.swf?docId=-6909078385965257294&amp;hl=en" /></object></p>
<p>What would <a href="http://www.youtube.com/watch?v=D1R-jKKp3NA" target="_blank">Steve Jobs</a> do?</p>
<p><object width="425" height="344" data="http://www.youtube.com/v/D1R-jKKp3NA&amp;hl=en&amp;fs=1&amp;" type="application/x-shockwave-flash"><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://www.youtube.com/v/D1R-jKKp3NA&amp;hl=en&amp;fs=1&amp;" /><param name="allowfullscreen" value="true" /></object></p>
<p>And of course, I never stop thinking this&#8230;.</p>
<p>What would my beloved <a href="http://RNJayagopal.com" target="_blank">Father</a> do? (And what is he doing now?)</p>
<p><a href="http://RNJayagopal.com" target="_blank"><img class="alignnone size-full wp-image-332" style="border: 1px solid black;" title="rnjayagopal" src="http://ravisrants.com/wp-content/uploads/2009/09/rnjayagopal.jpg" alt="rnjayagopal" width="175" height="235" /></a></p>
<p>- Ravi</p>
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		<title>&#8220;Simple&#8221; and &#8220;Easy&#8221;</title>
		<link>http://ravisrants.com/2009/06/04/simple-and-easy/</link>
		<comments>http://ravisrants.com/2009/06/04/simple-and-easy/#comments</comments>
		<pubDate>Thu, 04 Jun 2009 14:40:59 +0000</pubDate>
		<dc:creator>Ravi Jayagopal</dc:creator>
				<category><![CDATA[Branding]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[E-Business]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Philosophy]]></category>
		<category><![CDATA[Purple Cow]]></category>
		<category><![CDATA[Ravi's Rants]]></category>
		<category><![CDATA[Remarkable]]></category>

		<guid isPermaLink="false">http://ravisrants.com/?p=281</guid>
		<description><![CDATA[The difference is pretty simple, actually  
Quit Smoking
Simple: We all know the health benefits of not smoking. Quit smoking, live longer.
But Not Easy: The actual act of quitting is really hard.
Losing Weight
Simple: Do it and you will look good, feel good, and have more energy
But Not Easy: Working out frequently, cutting down on your [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>The difference is pretty <em>simple</em>, actually <img src='http://ravisrants.com/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' /> </p>
<p><strong>Quit Smoking</strong><br />
Simple: We all know the health benefits of not smoking. Quit smoking, live longer.<br />
But Not Easy: The actual act of <em>quitting </em>is really hard.</p>
<p><strong>Losing Weight</strong><br />
Simple: Do it and you will look good, feel good, and have more energy<br />
But Not Easy: Working out frequently, cutting down on your favorite fatty foods, and eating healthy, is the hardest thing to do when you&#8217;re overweight.</p>
<p><strong>Raving Fans</strong><br />
Simple: Take good care of your customers, and address their questions and concerns quickly.<br />
But Not Easy: The amount of time and effort spent and processes you need to put in place. And sincerely <em>caring</em> about your customers.</p>
<p><strong>Creating Something &#8220;Remarkable&#8221;</strong><br />
Simple: Build something that people want or need with a unique twist, go really deep in <em>features</em>, and address all the <em>benefits</em>.<br />
But Not Easy: Think Microsoft. All the money and resources and clout in the world, yet they give us Windows ME and Vista.</p>
<p><strong>Earning A Recurring Income</strong><br />
Simple: Build a membership site, add great content, price it well and market it well.<br />
But Not Easy: Implementing the right <a href="http://www.DigitalAccessPass.com" target="_blank">membership software</a>, creating great content consistently, doing the research and testing on pricing, implementing solid marketing.</p>
<p>If you just looked at <em>what</em> needs to be done, a lot of things in life are actually quite <em>simple</em>.</p>
<p>But the act of just doing it, doing it well, and continuing to do it well, is never ever <em>easy</em>.</p>
<p>Hope you don&#8217;t settle for the <em>easy</em> in life. Because nothing worth doing in life is ever <em>easy</em>.</p>
<p><em>Simple</em>, may be, but never <em>easy</em>.</p>
]]></content:encoded>
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		<title>Ubiquity: Mozilla&#8217;s Mother Of All Mashups</title>
		<link>http://ravisrants.com/2008/08/27/ubiquity-mozillas-mother-of-all-mashups/</link>
		<comments>http://ravisrants.com/2008/08/27/ubiquity-mozillas-mother-of-all-mashups/#comments</comments>
		<pubDate>Wed, 27 Aug 2008 17:25:33 +0000</pubDate>
		<dc:creator>Ravi Jayagopal</dc:creator>
				<category><![CDATA[Firefox]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[Industry News]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Mashups]]></category>
		<category><![CDATA[Mozilla]]></category>
		<category><![CDATA[Online]]></category>
		<category><![CDATA[Productivity]]></category>
		<category><![CDATA[Purple Cow]]></category>
		<category><![CDATA[Remarkable]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[Tools]]></category>
		<category><![CDATA[Video]]></category>
		<category><![CDATA[Web2.0]]></category>

		<guid isPermaLink="false">http://ravisrants.com/2008/08/27/ubiquity-mozillas-mother-of-all-mashups/</guid>
		<description><![CDATA[If you don&#8217;t know what a &#8220;Mashup&#8221; is, fret not. 
You&#8217;re now going to witness one of the greatest &#8220;mashup&#8221; tools ever developed&#8230;

Full story: Introducing Ubiquity
]]></description>
			<content:encoded><![CDATA[<p></p><p>If you don&#8217;t know what a &#8220;Mashup&#8221; is, fret not. </p>
<p>You&#8217;re now going to witness one of the greatest &#8220;mashup&#8221; tools <em>ever</em> developed&#8230;</p>
<p><object width="400" height="298"><param name="allowfullscreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="movie" value="http://www.vimeo.com/moogaloop.swf?clip_id=1561578&amp;server=www.vimeo.com&amp;show_title=1&amp;show_byline=1&amp;show_portrait=0&amp;color=&amp;fullscreen=1" /><embed src="http://www.vimeo.com/moogaloop.swf?clip_id=1561578&amp;server=www.vimeo.com&amp;show_title=1&amp;show_byline=1&amp;show_portrait=0&amp;color=&amp;fullscreen=1" type="application/x-shockwave-flash" allowfullscreen="true" allowscriptaccess="always" width="400" height="298"></embed></object></p>
<p>Full story: <a href="http://labs.mozilla.com/2008/08/introducing-ubiquity/" target="_new">Introducing Ubiquity</a></p>
]]></content:encoded>
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		<title>If I Had To Pick Just One Blog To Read&#8230;</title>
		<link>http://ravisrants.com/2008/01/19/if-i-had-to-pick-just-one-blog-to-read/</link>
		<comments>http://ravisrants.com/2008/01/19/if-i-had-to-pick-just-one-blog-to-read/#comments</comments>
		<pubDate>Sat, 19 Jan 2008 19:05:47 +0000</pubDate>
		<dc:creator>Ravi Jayagopal</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Cool Sites]]></category>
		<category><![CDATA[Inspirational]]></category>
		<category><![CDATA[Purple Cow]]></category>
		<category><![CDATA[Ravi's Rants]]></category>
		<category><![CDATA[Remarkable]]></category>
		<category><![CDATA[Seth Godin]]></category>

		<guid isPermaLink="false">http://ravisrants.com/2008/01/19/if-i-had-to-pick-just-one-blog-to-read/</guid>
		<description><![CDATA[If I had to pick just one blog, and could read only one blog for the rest of my life &#8211; including my own blog (the one you&#8217;re reading right now) &#8211; I would pick Seth Godin&#8217;s blog.
Seth&#8217;s blog is (hyperbole alert) amazing, educational, informative, remarkable, mind-blowing, extraordinary, purple, eye-opening and goose-pimple-raising good.
Seth&#8217;s books, his [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>If I had to pick just one blog, and could read only one blog for the rest of my life &#8211; including my own blog (the one you&#8217;re reading right now) &#8211; I would pick <a href="http://sethgodin.typepad.com"  rel="nofollow" target="_new">Seth Godin&#8217;s blog</a>.</p>
<p>Seth&#8217;s blog is (hyperbole alert) amazing, educational, informative, remarkable, mind-blowing, extraordinary, purple, eye-opening and goose-pimple-raising good.</p>
<p>Seth&#8217;s books, his blog and his words have become such an integral part of my life, that I ended up creating a separate category here. I still have to go back and tag some of my older posts, but you can <a href="http://www.ravisrants.com/index.php?s=seth" target="_new">read all of the posts</a> where I&#8217;ve written about or referred to Seth Godin, <a href="http://www.ravisrants.com/index.php?s=seth" rel="nofollow" target="_new">by going here</a>.</p>
<p>But don&#8217;t read just Seth&#8217;s blog. You don&#8217;t have to. </p>
<p>Read some of the best blogs out there, along with Seth&#8217;s, all on one page by <a href="http://www.linkoverload.com/index.php?channel=blogfix" target="_new">clicking here</a>.</p>
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		<title>Purple Shoe from Nike</title>
		<link>http://ravisrants.com/2008/01/09/purple-shoe-from-nike/</link>
		<comments>http://ravisrants.com/2008/01/09/purple-shoe-from-nike/#comments</comments>
		<pubDate>Wed, 09 Jan 2008 15:33:07 +0000</pubDate>
		<dc:creator>Ravi Jayagopal</dc:creator>
				<category><![CDATA[Apple]]></category>
		<category><![CDATA[Branding]]></category>
		<category><![CDATA[Industry News]]></category>
		<category><![CDATA[Inspirational]]></category>
		<category><![CDATA[Interesting Facts]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Purple Cow]]></category>
		<category><![CDATA[Ravi's Rants]]></category>
		<category><![CDATA[Remarkable]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[iPod]]></category>

		<guid isPermaLink="false">http://ravisrants.com/2008/01/09/purple-shoe-from-nike/</guid>
		<description><![CDATA[It&#8217;s not really purple in color. But I did mean that it is Purple. 
Why?
It&#8217;s because of the way it was successful in creating an entirely new industry of &#8220;athlete marketing&#8221; like never before. Because of how it created a frenzy among consumers. Because of the innovative ways Nike marketed it [for instance, they paid [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>It&#8217;s not really purple in color. But I did mean that it is <a href="http://www.amazon.com/o/ASIN/159184021X/nosim-20" rel="nofollow" target="_new">Purple</a>. </p>
<p>Why?</p>
<p>It&#8217;s because of the way it was successful in creating an entirely new industry of &#8220;athlete marketing&#8221; like never before. Because of how it created a frenzy among consumers. Because of the innovative ways Nike marketed it [for instance, they paid $5,000 in fine for every match that Michael Jordan wore these banned (then) shoes on court].</p>
<p>Not even Apple &#8211; to this date &#8211; has been able to match the hysteria that these shoes created (have you ever heard anyone getting mugged or killed for an iPod or iPhone?)</p>
<p>And yes, I was a teenager when I read and watched news about people getting <a href="http://www.msnbc.msn.com/id/22558236/" rel="nofollow" target="_new">mugged and killed for Air Jordan shoes</a>.</p>
<p>Now go make your own Purple shoes.</p>
]]></content:encoded>
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		<title>7 Steps To Remarkable Customer Service</title>
		<link>http://ravisrants.com/2007/10/08/7-steps-to-remarkable-customer-service/</link>
		<comments>http://ravisrants.com/2007/10/08/7-steps-to-remarkable-customer-service/#comments</comments>
		<pubDate>Mon, 08 Oct 2007 14:33:06 +0000</pubDate>
		<dc:creator>Ravi Jayagopal</dc:creator>
				<category><![CDATA[Branding]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Customers]]></category>
		<category><![CDATA[How-To]]></category>
		<category><![CDATA[Purple Cow]]></category>
		<category><![CDATA[Ravi's Rants]]></category>

		<guid isPermaLink="false">http://ravisrants.com/2007/10/08/7-steps-to-remarkable-customer-service/</guid>
		<description><![CDATA[Going by the PageRank (PR 6), you can guess how many sites are linking to this post on JoelOnSoftware. The content is that powerful.
Here&#8217;s the summary:
1. Fix everything two ways
2. Suggest blowing out the dust
3. Make customers into fans
4. Take the blame
5. Memorize awkward phrases
6. Practice puppetry
7. Greed will get you nowhere
Post: 7 Steps To [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>Going by the PageRank (PR 6), you can guess how many sites are linking to this post on JoelOnSoftware. The content is that powerful.</p>
<p>Here&#8217;s the summary:</p>
<p>1. Fix everything two ways<br />
2. Suggest blowing out the dust<br />
3. Make customers into fans<br />
4. Take the blame<br />
5. Memorize awkward phrases<br />
6. Practice puppetry<br />
7. Greed will get you nowhere</p>
<p>Post: <a href="http://www.joelonsoftware.com/articles/customerservice.html" rel="nofollow" target="_new">7 Steps To Remarkable Customer Service</a></p>
]]></content:encoded>
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		<title>Woot Sells Out &#8211; In Style</title>
		<link>http://ravisrants.com/2007/09/12/woot-sells-out-in-style/</link>
		<comments>http://ravisrants.com/2007/09/12/woot-sells-out-in-style/#comments</comments>
		<pubDate>Thu, 13 Sep 2007 02:15:15 +0000</pubDate>
		<dc:creator>Ravi Jayagopal</dc:creator>
				<category><![CDATA[Branding]]></category>
		<category><![CDATA[Industry News]]></category>
		<category><![CDATA[Purple Cow]]></category>
		<category><![CDATA[Remarkable]]></category>

		<guid isPermaLink="false">http://ravisrants.com/2007/09/12/woot-sells-out-in-style/</guid>
		<description><![CDATA[&#8220;The _____ swept down from the hills like a dark and hungry wind. 
The first thing anyone would notice would be the _____, its long white hair flew wildly in the breeze generated by the two swinging katanas that had been enchanted to draw blood from anything, even lamp posts and cheese. 
Raised in a [...]]]></description>
			<content:encoded><![CDATA[<p></p><blockquote><p>&#8220;The _____ swept down from the hills like a dark and hungry wind. </p>
<p>The first thing anyone would notice would be the _____, its long white hair flew wildly in the breeze generated by the two swinging katanas that had been enchanted to draw blood from anything, even lamp posts and cheese. </p>
<p>Raised in a school for ninjas who also did kung fu and kickboxing as a hobby, the _____ was &#8230;. but also possessed the secret skill of being able to &#8230;.&#8221;</p></blockquote>
<p>I challenge you to fill in the &#8220;_____&#8221;. What do you think the text is about?</p>
<p>Well, then I guess you probably haven&#8217;t heard about Woot.</p>
<p>The passage above, is the product description of a &#8220;HP 3210 All-in-One Printer&#8221;. Yes, a <em>printer</em>!</p>
<p>Woot sells exactly one product a day &#8211; at a pretty good price. They&#8217;re not the cheapest, yet they almost always sell out the same day. Within hours, sometimes. And they don&#8217;t carry the same product more than once.</p>
<p>The product descriptions are remarkable: they give you the highlight, and are incredibly <em>funny</em>. These guys have a great sense of humor, and everything about their site has a <em>Wootouch</em> to it.</p>
<p>Today, they&#8217;re partnering with a big company. And like most other companies, they could&#8217;ve written a plain, boring press release like <a href="http://www.reuters.com/article/tnBasicIndustries-SP/idUSMAT00721220070911" rel="nofollow" target="_new">this one </a> (yawn).</p>
<p>But Woot is different, of course. They had to do it <a href="http://www.woot.com/blog/blogentry.aspx?blogentryid=2892" rel="nofollow" target="_new">in style</a>.</p>
<p>Woo Woo, <a href="http://www.woot.com" rel="nofollow" target="_new">Woot</a>!</p>
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