[UPDATE: This script was free for a LONG time. Apparently, at some point, they made it not-free. FYI.]
At my MyWebmasterInABox.com site, I used to run a forum powered by phpBB. But phpBB turned out to be one of the most poorly designed, least secure, web-based applications I have ever used.
So, for the longest time, I had no forum software, and no official support system.
But recently, after a number of my customers had issues with sending/receiving emails to/from me, I embarked on a (rather brief) quest to find a good PHP application, and stumbled upon a brilliant, free, ticketing and customer support application called Maian Support.
I’ve installed it on my own site now at http://www.MyWebmasterInABox.com/support/.
Going forward, if you need support for any of my scripts, go here to enter a ticket.
And to download a copy of the application that powers this, go to Maian Support.